Keychain Errors....Unlocking the mysteries!

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By this point, many of you are tired of being greeted by these windows when logging into your computer (those of you that never restart/logout have no idea what I'm talking about).  The reason behind these silly windows is your keychain.  Your keychain stores all of the information vital to your computer ie: WiFi passwords, mail configuration, and user names to name a few. It requires your old password to access that saved information.  When you last changed your password, it only changed it on our network and not locally on your computer. 

 

 

Know your Old password?


If you know the password to "unlock" then you can sync your passwords and make it all go away.  

Click on Go--->Utilities--->Keychain Access

     

Once the keychain is open, make sure the "Login" keychain is selected and the padlock is unlocked.  This will be your OLD password. Once the padlock in unlocked, click on Edit and select "Change Password for Keychain Login".

   

The preceding window will prompt you for a current password and a new password.  The current password is actually your OLD PASSWORD and new password is your CURRENT PASSWORD.  This can be somewhat tricky and if you do not feel comfortable doing this on your own, please call the HelpDesk at 671-4444.

 

Don't know your Old password

If you do not know your password, we have a fix for that as well.

From your Applications folder locate and launch "Self Service"

      

When Self-Service launches, select "Computer Health" and scroll to the bottom and find "Self Service Keychain Fix". Click install to run the fix.

 

Hope this provides some relief and if not, please contact the HelpDesk at 671-4444.

 

 

 

 

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