Remote support is a wonderful thing, however finding your IP address is sometimes confusing and cumbersome. Here is an easy way to find your IP address, hostname ( the name of your computer as it appears on our network) and your computers serial number.
First you will need to click on your desktop, we want to see the word Finder in the upper left hand corner. Then click on Finder>Services> Show My IP Address.
You will then see your address pop-up.
You can also choose to enter a keyboard shortcut to accomplish the same thing. Simply click on your desktop so that you see Finder in the upper left hand of your screen:
Show My IP Address shift+command+1
Show My Hostname shift+command+2
We hope this helps when you need support!